Business Process improvement continues to be one of the top priorities for any business today and by default for CIO’s. Traditional BPM solutions have been valuable and often used for silos of automation. These days, with the proliferation of commodity software and the colliding of what were once separate infrastructures for Collaboration, Enterprise Content Management and BPM, a new set of needs and class of business process automation arises. This session addresses the impact of these trends on selecting offerings for business process automation.